Dashboards availability
Jul 27, 15:08 UTCJul 27, 16:53 UTC
Duration
1h 45m
Impact
Major
Root cause
Not disclosed
AppsFlyer, 90 days
1 incidents
Affected
Overview dashboardsDashboards, Reports and APIs - Overview dashboards
Final update
Some of our services were impacted by a DNS issue between 14:35 and 15:35 UTC. During this time: clicks and impressions processing was delayed, which resulted in a temporary increase in organic attribution; the Onelink API was partially available; and some processed events are missing geo data. The issue has been fully resolved. Please contact our support team with any questions.
Timeline
- Resolved · Jul 27, 16:53 UTC
Some of our services were impacted by a DNS issue between 14:35 and 15:35 UTC. During this time: clicks and impressions processing was delayed, which resulted in a temporary increase in organic attribution; the Onelink API was partially available; and some processed events are missing geo data. The issue has been fully resolved. Please contact our support team with any questions.
- Identified · Jul 27, 15:24 UTC
We have identified the issue's cause, and dashboards are now available. We are currently analyzing the impact of this issue, and the incident remains open. Thank you for your patience.
- Investigating · Jul 27, 15:08 UTC
You may experience issues with login and/or with accessing our dashboards. We're investigating the issue and will update you when we have more details. We apologize for the inconvenience.
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