EU App and API issues
Jan 26, 03:01 UTCJan 26, 03:29 UTC
Duration
28m
Impact
Minor
Root cause
Not disclosed
Asana, 90 days
6 incidents
Affected
AppAPIMobileEU - AppEU - APIEU - Mobile
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 26, 03:29 UTC
This incident has been resolved.
- Monitoring · Jan 26, 03:20 UTC
We are continuing to monitor for any further issues.
- Monitoring · Jan 26, 03:19 UTC
We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic is now working normally.
- Investigating · Jan 26, 03:01 UTC
We are investigating an elevated rate of API errors as well as delays reflecting changes for the App in EU.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2114:59 UTC | Automations not running for EU users | minor | 1h 10m |
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.