Downtime for the Asana web app
Jan 5, 21:17 UTCJan 5, 21:50 UTC
Duration
32m
Impact
Major
Root cause
Not disclosed
Asana, 90 days
6 incidents
Affected
AppUS - AppEU - AppJapan - AppAustralia - App
Final update
Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.
Timeline
- Resolved · Jan 5, 21:50 UTC
Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.
- Monitoring · Jan 5, 21:29 UTC
Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions. We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) are unaffected.
- Investigating · Jan 5, 21:17 UTC
Users are currently unable to begin new sessions in the Asana web app. Our engineers are working to investigate and mitigate this issue as soon as possible. Existing web sessions are unaffected, along with mobile and API traffic.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2114:59 UTC | Automations not running for EU users | minor | 1h 10m |
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.