Incidentsby GlyphTransient application errors
Apr 25, 22:42 UTCApr 25, 23:44 UTC
Duration
1h 2m
Impact
Informational
Root cause
Not disclosed
Asana, 90 days
8 incidents
Affected
AppAPIMobileAutomations and Background ActionsWebhooks and Event StreamsNotificationsUS - AppUS - APIUS - MobileUS - Automations and Background ActionsUS - Webhooks and Event StreamsUS - NotificationsEU - AppEU - API
Final update
We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.
Timeline
- Resolved · Apr 25, 23:44 UTC
We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.
- Monitoring · Apr 25, 22:42 UTC
We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.