Inbound email outage
Jul 25, 01:15 UTCJul 25, 01:15 UTC
Duration
0m
Impact
Minor
Root cause
Not disclosed
Asana, 90 days
6 incidents
Affected
Not listed by the vendor.
Final update
On 7/25/2025, between approximately 01:24 and 01:32 UTC, our inbound email system was completely down, which means that no emails from customers emailing Asana (e.g. at @mail.asana.com) were processed. No tasks or messages were created via email during that time.
Timeline
- Resolved · Jul 25, 01:15 UTC
On 7/25/2025, between approximately 01:24 and 01:32 UTC, our inbound email system was completely down, which means that no emails from customers emailing Asana (e.g. at @mail.asana.com) were processed. No tasks or messages were created via email during that time.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2114:59 UTC | Automations not running for EU users | minor | 1h 10m |
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.