Errors loading Asana
Mar 26, 15:03 UTCMar 26, 18:34 UTC
Duration
3h 31m
Impact
Informational
Root cause
Not disclosed
Asana, 90 days
6 incidents
Affected
AppUS - App
Final update
This incident has been resolved.
Timeline
- Resolved · Mar 26, 18:34 UTC
This incident has been resolved.
- Monitoring · Mar 26, 15:50 UTC
We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh.
- Investigating · Mar 26, 15:03 UTC
We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and will provide an update within an hour.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2114:59 UTC | Automations not running for EU users | minor | 1h 10m |
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
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