Script-based actions on tasks were failing
Oct 6, 18:33 UTCOct 2, 12:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Asana, 90 days
6 incidents
Affected
Not listed by the vendor.
Final update
One of our infrastructure services that we use to run the customer provided script was failing to start up for some workspaces. This was an unintended consequence of us rolling out improved security controls. We've mitigated this by deploying a previously working version for the service and will continue to investigate why this happened.
Timeline
- Resolved · Oct 2, 12:00 UTC
One of our infrastructure services that we use to run the customer provided script was failing to start up for some workspaces. This was an unintended consequence of us rolling out improved security controls. We've mitigated this by deploying a previously working version for the service and will continue to investigate why this happened.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2114:59 UTC | Automations not running for EU users | minor | 1h 10m |
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
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