Astronomer · Data and observabilityJul 30, 2026, 16:02 UTC

Platform Log ingestion issue

MinorNot disclosedUpdated 2h ago

Jul 30, 16:02 UTCJul 30, 22:38 UTC

Duration

6h 35m

Impact

Minor

Root cause

Not disclosed

Astronomer, 90 days

17 incidents

Affected

Not listed by the vendor.

Final update

Ingestion lag is back at baseline

Resolved · Jul 30, 22:38 UTC
Ingestion lag is back at baseline
Monitoring · Jul 30, 21:47 UTC
We are continuing to see progress as the log injestions works through the backlog. Available logs are now about ~20mins old, and we expect to see that latency return to normal baseline in the next 2 hours.
Monitoring · Jul 30, 20:05 UTC
We continue to see log ingestion improving on the platform, and we're continuing to monitor the situation.
Monitoring · Jul 30, 19:06 UTC
We are beginning to see ingestion catch up with backlog log load. Customers may begin to see some logs becoming available in the Cloud UI
Identified · Jul 30, 18:43 UTC
We are continuing to investigate and monitor this issue.
Identified · Jul 30, 18:03 UTC
We have identified the source of increased log generation volume, which is causing issues on the ingestion side. We're implementing mitigations now and are monitoring the results.
Investigating · Jul 30, 16:33 UTC
We are continuing to investigate this issue, and will provide another update in 30mins or as new information is available.
Investigating · Jul 30, 16:02 UTC
We are currently investigating an issue with platform log ingestion for Astro. Logs may not be available in the Cloud UI.