Incidentsby GlyphElevated errors in the EHR application
Oct 28, 20:09 UTCOct 28, 21:01 UTC
Duration
52m
Impact
Informational
Root cause
Not disclosed
Athelas, 90 days
7 incidents
Affected
Not listed by the vendor.
Final update
The performance issue has been resolved, and all services are operating normally.
Timeline
- Resolved · Oct 28, 21:01 UTC
The performance issue has been resolved, and all services are operating normally.
- Monitoring · Oct 28, 20:43 UTC
Mitigations have been applied and performance is improving. We are monitoring system behavior to confirm full recovery.
- Investigating · Oct 28, 20:09 UTC
We are investigating elevated errors that some users are seeing. This is causing partial outage. We are very sorry for the inconvenience! The team is working on fixing this as soon as possible.