Who is down right now

21 down now · 273 this week

Athelas outage history and postmortems

AI · 7 incidents in 90 days · 99.97% implied uptime · last 8h ago

Status page Compare with...

History

NoticeOct 28, 20:09 UTC
Elevated errors in the EHR applicationlasted 52m
MajorOct 8, 14:38 UTC
Patient intake forms on kiosk are unavailablelasted 53m
MinorSep 28, 19:01 UTC
Degraded Performancelasted 22m
MinorSep 17, 01:22 UTC
Intermittent authorization failure - permission deniedlasted 1h 24m
MinorSep 1, 16:04 UTC
3rd Party Issuelasted 3h 33m
NoticeAug 31, 18:48 UTC
Recreate Prod Pre Token Generation Lambda Functionlasted 7m
CriticalAug 28, 21:17 UTC
Login issue across productslasted 4m
MinorJul 30, 17:49 UTC
Degraded Performance across Air and Insightslasted 33m
MinorJul 27, 18:25 UTC
Increased latencieslasted 45m
MajorJul 24, 21:51 UTC
Air Scribe PDF Transcription Failureslasted 1h 47m
MinorJul 14, 16:14 UTC
Degraded Performancelasted 5m
MajorJul 7, 19:41 UTC
Authorization Issue: Air + Insightslasted 1h 50m
MinorJun 17, 18:40 UTC
Prescriptions experiencing degraded performancelasted 2h 15m
MinorJun 12, 22:41 UTC
Air Scribe , EHR Scribe retrieval errorslasted 31mDeployment
NoticeJun 9, 20:20 UTC
Users may experience some slowness or network errors.lasted 10m
MinorJun 8, 16:31 UTC
Degraded Performance for Insightslasted 7m
MajorJun 2, 20:44 UTC
Users logged out of Airlasted 22m
NoticeJun 1, 19:39 UTC
Errors with "Authorization" or "Authentication"lasted 1h 28m
MajorApr 30, 19:35 UTC
Insights Appointment Page Unavailablelasted 1m
MinorApr 22, 19:23 UTC
Flowsheets are automatically creating unwanted procedures without explicitly marked as done when checked inlasted 3h 14m
MajorApr 17, 01:55 UTC
Auth issues across Insights and Airlasted 25m
MajorApr 15, 20:11 UTC
Authentication Issue - We have identified the cause of the authentication failures and are implementing a fix.lasted 2h 30m
NoticeApr 13, 16:30 UTC
Degraded Performance on Insights and AIRlasted 20m
MinorApr 1, 18:29 UTC
Prescription Flows Degradedlasted 46m
MinorMar 30, 22:08 UTC
Degraded Performance for Air + Insightslasted 19h
About Athelas

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

AI median
1h 14m

Athelas: 38m weighted downtime in range, category median 1h 14m.

7 incidents, 2 major or critical, 6h 16m of incident time (57m major or critical, 5h 19m partial), longest 3h 33m, implied uptime 99.97%, between Aug 1, 2026 and Oct 29, 2026.

Stated causes

24 incidents with no cause stated.

Across Glyph:Company profilePaydaysUptime

Questions

Is Athelas down right now?

Check Athelas's own status page at https://status.athelas.com for the live state. This page shows Athelas's incident history from that page; the most recent incident started 2026-10-28: "Elevated errors in the EHR application".

How often does Athelas have outages?

Athelas posted 7 incidents in the last 90 days and 25 in the last year, 2 of them major or critical in the last 90 days. The median incident lasted 52m.

When was Athelas's last major outage?

2026-10-08: "Patient intake forms on kiosk are unavailable", lasting 53m.

What usually causes Athelas incidents?

Where Athelas explained the cause, the most common was deployment or rollout (1 incidents). Most status updates do not name a cause.