Incidentsby GlyphServices failing to respond and timing out
Jun 14, 05:11 UTCJun 14, 05:29 UTC
Duration
18m
Impact
Critical
Root cause
Database
Brex, 90 days
8 incidents
Affected
Partner APIDashboardPartner Integrations
Final update
The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to transact and see their cards and transactions.
Timeline
- Resolved · Jun 14, 05:29 UTC
The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to transact and see their cards and transactions.
- Monitoring · Jun 14, 05:11 UTC
Between 8:00 PM - 8:30 PM PT and 9:35 PM - 9:50 PM PT, a subset of requests to our API returned HTTP 500 errors due to database maintenance. During this window, some card and transaction operations were temporarily unavailable, which may have prevented the Dashboard from loading for some users.
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