Elevated errors on the Team API and Brex Dashboard
Jun 13, 15:10 UTCJun 13, 15:17 UTC
Duration
8m
Impact
Critical
Root cause
Database
Brex, 90 days
8 incidents
Affected
Partner APIDashboardPartner Integrations
Final update
The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to load the Brex Dashboard successfully.
Timeline
- Resolved · Jun 13, 15:17 UTC
The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to load the Brex Dashboard successfully.
- Monitoring · Jun 13, 15:10 UTC
Between 7:00 AM and 7:08 AM PT, a subset of requests to the Team API returned HTTP 500 errors due to database maintenance. During this window, some user information was temporarily unavailable, which may have prevented the Dashboard from loading for some users.
More from Brex
Full historyUnable to deliver SMS to Orange in Francelasted 10dNotifications Partial Outagelasted 0mAdmin home page load error spikelasted 34mUnexpected invalidation of some Developer API Tokenslasted 0mTransaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab.lasted 3h 8mTrust Portal (trust-portal.brex.com) is downlasted 8h 8m