New service provisioning may fail in Azure

Final update

Service provisioning is working, but some users may intermittently see an error message stating: _“This service name is already in use.”_ This error is transient. If you encounter it, please refresh the page -your service should still be provisioning and will become visible shortly. We are working with Microsoft Azure to fully resolve the underlying issue.

1. Resolved · Jun 2, 21:19 UTC
   Service provisioning is working, but some users may intermittently see an error message stating: _“This service name is already in use.”_ This error is transient. If you encounter it, please refresh the page -your service should still be provisioning and will become visible shortly. We are working with Microsoft Azure to fully resolve the underlying issue.
2. Identified · May 29, 21:12 UTC
   Azure confirmed the issue is related to an ongoing backend DNS zone migration. The issue is transient but we are working with Azure team to find a resolution to this issue.
3. Investigating · May 28, 18:26 UTC
   Due to extremely slow response time for some API calls to Azure infrastructure, new service provisioning may timeout before Cloud Control Plane or OpenAPI request gets response.