Incidentsby GlyphMonitoring and billing impact on customer services in ap-southeast-1
Jul 24, 13:07 UTCJul 24, 16:33 UTC
Duration
3h 27m
Impact
Minor
Root cause
Not disclosed
ClickHouse, 90 days
15 incidents
Affected
Not listed by the vendor.
Final update
Backfill of data for ap-southeast-1 is complete.
Timeline
- Resolved · Jul 24, 21:28 UTC
Backfill of data for ap-southeast-1 is complete.
- Monitoring · Jul 24, 20:55 UTC
The issue with monitoring and billing in ap-southeast-1 is resolved. We are now backfilling the missing data.
- Investigating · Jul 24, 17:13 UTC
We are investigating an issue impacting customer services in ap-southeast-1. Some services may experience degraded availability.
- Resolved · Jul 24, 16:33 UTC
Issue is now resolved. Currently backfilling metrics for dashboards.
- Investigating · Jul 24, 13:07 UTC
Monitoring and billing is degraded in eu-west-1. Specifically: Monitoring dashboards will not contain the latest data Metric-based notification will not be sent Missing metrics in prometheus endpoints Billing metering is not currently updating Autoscaling recommendations are not being applied
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