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Cloudera · Data and observabilityFeb 22, 2024, 03:35 UTC 2 years ago

https://archive.cloudera.com/ is temporarily unavailable.

MajorNot disclosedUpdated 3h ago
Feb 22, 03:35 UTCFeb 22, 03:51 UTC
Duration
16m
Impact
Major
Root cause
Not disclosed
Cloudera, 90 days
1 incidents
Affected
Cloudera Data FlowCloudera Replication ManagerCloudera Data Platform (US) - DataFlowCloudera Data Platform (US) - Replication ManagerCloudera Data Platform (AP) - DataFlowCloudera Data Platform (AP) - Replication ManagerCloudera Data Platform (EU) - DataFlowCloudera Data Platform (EU) - Replication Manager
Status page

Final update

On February 22nd, 2024, a temporary interruption occurred on the Cloudera artifact repository \([http://archive.cloudera.com/](http://archive.cloudera.com/)\), impacting customer access to workload artifacts for CDP Public Cloud, Private Cloud Base, and Private Cloud Data Services. Upon investigation, the root cause was identified as a recent security policy update that unintentionally restricted access to the archive service. The issue was promptly resolved by adjusting the policy configurations, and full service functionality was restored. We sincerely apologize for the inconvenience this incident may have caused.

Timeline

  1. Postmortem · Feb 28, 10:30 UTC
    On February 22nd, 2024, a temporary interruption occurred on the Cloudera artifact repository \([http://archive.cloudera.com/](http://archive.cloudera.com/)\), impacting customer access to workload artifacts for CDP Public Cloud, Private Cloud Base, and Private Cloud Data Services. Upon investigation, the root cause was identified as a recent security policy update that unintentionally restricted access to the archive service. The issue was promptly resolved by adjusting the policy configurations, and full service functionality was restored. We sincerely apologize for the inconvenience this incident may have caused.
  2. Resolved · Feb 22, 03:51 UTC
    Current Status: Our teams have confirmed that the solution implemented has addressed the issue. If you continue to experience issues please raise a support case with us. A root cause analysis (RCA) will be published within seven business days.
  3. Investigating · Feb 22, 03:35 UTC
    Current Status: We are currently investigating a https://archive.cloudera.com/ where in Customers who are trying to pull workload artifacts like CDH, CFM and CM would be impacted and also all workload upgrades are impacted. We will have an update within 60 mins. Incident Start time: 12:30 AM UTC February, 2024.

More from Cloudera

Full history
StartedIncidentDuration
Sep 323:18 UTC4 weeks agoCloudera Management Console not accessible in US Control Plane3h 29m
May 1118:12 UTC4 months agoIntermittent Performance Issues - US Control Plane0m
Mar 1822:03 UTC6 months agoIntermittent Management Console Access Issues Across US, EU, and AP Regions0m
Sep 2510:23 UTC1 year agoFreeIPA connectivity issues6h 38m
Sep 2419:42 UTC1 year agoIntermittent Performance and Access Issues with the Cloudera Management Console21h 19m
Aug 1314:33 UTC1 year agoDataHubs, DataLakes and FreeIPA are unreachable in US region45m

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