Intermittent issues accessing Cloudera Manager and other UI’s
Mar 8, 20:49 UTCMar 8, 21:15 UTC
Duration
26m
Impact
Minor
Root cause
Not disclosed
Cloudera, 90 days
1 incidents
Affected
Cloudera IAMCloudera Data Platform (US) - CDP IAM
Final update
On March 8, 2024, Cloudera identified a temporary network issue that impacted the Single Sign-On \(SSO\) functionality. This resulted in login failures for customers attempting to access Cloudera Manager or workload URLs from the Control Plane. It's important to note that direct access to workload URLs from the workload itself remained unaffected. The temporary network error was promptly diagnosed and resolved. We sincerely apologize for any inconvenience this service disruption may have caused. We remain committed to delivering a reliable and robust platform and appreciate your understanding.
Timeline
- Postmortem · Apr 3, 18:55 UTC
On March 8, 2024, Cloudera identified a temporary network issue that impacted the Single Sign-On \(SSO\) functionality. This resulted in login failures for customers attempting to access Cloudera Manager or workload URLs from the Control Plane. It's important to note that direct access to workload URLs from the workload itself remained unaffected. The temporary network error was promptly diagnosed and resolved. We sincerely apologize for any inconvenience this service disruption may have caused. We remain committed to delivering a reliable and robust platform and appreciate your understanding.
- Resolved · Mar 8, 21:15 UTC
Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you are still experiencing issues or have any questions please raise a support case with us. A root cause analysis (RCA) will be published within seven business days. Customer Experience: Customer’s may have intermittent issues accessing Cloudera Manager and other UI’s
- Investigating · Mar 8, 20:49 UTC
Current Status: We are currently investigating a potential issue with CDP IAM service on the US Control Plane. Our teams are working on addressing the issue and we will have an update within 60 mins. Customer Experience: Customer’s may have issues accessing Cloudera Manager and other UI’s.
More from Cloudera
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 323:18 UTC4 weeks ago | Cloudera Management Console not accessible in US Control Plane | minor | 3h 29m |
| May 1118:12 UTC4 months ago | Intermittent Performance Issues - US Control Plane | none | 0m |
| Mar 1822:03 UTC6 months ago | Intermittent Management Console Access Issues Across US, EU, and AP Regions | minor | 0m |
| Sep 2510:23 UTC1 year ago | FreeIPA connectivity issues | minor | 6h 38m |
| Sep 2419:42 UTC1 year ago | Intermittent Performance and Access Issues with the Cloudera Management Console | minor | 21h 19m |
| Aug 1314:33 UTC1 year ago | DataHubs, DataLakes and FreeIPA are unreachable in US region | minor | 45m |