Incidentsby GlyphMissing Logs and Traces in Cloudflare Observability Platform
Oct 5, 13:00 UTCOct 23, 21:00 UTC
Duration
18d 8h
Impact
Informational
Root cause
Capacity
Cloudflare, 90 days
176 incidents
Affected
Not listed by the vendor.
Final update
Between October 5 at 1:00 PM UTC and October 23 at 9:00 PM UTC, some customers may have experienced missing log events, incomplete traces, or inconsistent issue counts due to ingestion pipeline capacity limits. Traffic and Workers were not affected, and customers will not be billed for dropped events. Capacity has since been increased, and service has returned to normal.
Timeline
- Resolved · Oct 23, 21:00 UTC
Between October 5 at 1:00 PM UTC and October 23 at 9:00 PM UTC, some customers may have experienced missing log events, incomplete traces, or inconsistent issue counts due to ingestion pipeline capacity limits. Traffic and Workers were not affected, and customers will not be billed for dropped events. Capacity has since been increased, and service has returned to normal.
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