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Coalesce · Data and observabilityJan 31, 2025, 17:07 UTC 1 year ago

Authentication Issue that is impacting API requests

MinorNot disclosedUpdated 9h ago
Jan 31, 17:07 UTCJan 31, 18:37 UTC
Duration
1h 30m
Impact
Minor
Root cause
Not disclosed
Coalesce, 90 days
8 incidents
Affected
API[Azure] centralus - API[Azure] eastus2 - API[Azure] westus2 - API[AWS] us-east-1 - API[AWS] us-west-2 - API[Google] us-central1 - API[Google] europe-west3 - API[AWS] us-east-2 - API[Azure] southcentral - API[AWS] eu-west-2 - API
Status page

Final update

The authentication issues impacting API requests have been resolved. We identified the root cause, deployed a fix, and are actively monitoring the system to ensure stability. All services have returned to normal operation. Thank you for your patience during this disruption.

Timeline

  1. Resolved · Jan 31, 18:37 UTC
    The authentication issues impacting API requests have been resolved. We identified the root cause, deployed a fix, and are actively monitoring the system to ensure stability. All services have returned to normal operation. Thank you for your patience during this disruption.
  2. Identified · Jan 31, 17:07 UTC
    Coalesce is currently experiencing an authentication issue that is impacting API requests. Our team is actively investigating and working to resolve this degradation. We will provide updates as more information becomes available.

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