Incidentsby GlyphIntermittent delays in loading Activity page on Helios
Oct 18, 14:28 UTCOct 19, 03:08 UTC
Duration
12h 40m
Impact
Minor
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Cohesity Cloud Services Portal
Final update
We want to let our customers know that on Oct 18th 2024 we identified slowness on our reporting infrastructure between 10 AM PST to 12 PM PST. As a result of this, the activity page showed stale data during these hours. We have addressed this issue and all the functions have been restored to a healthy state.
Timeline
- Resolved · Oct 19, 03:08 UTC
We want to let our customers know that on Oct 18th 2024 we identified slowness on our reporting infrastructure between 10 AM PST to 12 PM PST. As a result of this, the activity page showed stale data during these hours. We have addressed this issue and all the functions have been restored to a healthy state.
- Investigating · Oct 18, 14:28 UTC
Our users may experience intermittent delays in accessing the "Activity" page on Helios. The team has identified the issue and is testing a fix.
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