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Cohesity · Data and observabilitySep 30, 2026, 15:32 UTC 5 weeks ago

Degraded performance in Helios management console

MinorNot disclosedUpdated 27h ago
Sep 30, 15:32 UTCSep 30, 19:22 UTC
Duration
3h 50m
Impact
Minor
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Cohesity Cloud Services Portal
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 30, 19:22 UTC
    This incident has been resolved.
  2. Monitoring · Sep 30, 17:32 UTC
    A fix has been implemented and we are monitoring the results
  3. Identified · Sep 30, 16:14 UTC
    The issue has been identified and team is working on implementing the fix.
  4. Investigating · Sep 30, 15:32 UTC
    We are investigating an issue affecting the Helios management console. Some customers may experience errors, slow page loads, or difficulty accessing certain UI features. Backup and recovery operations already running on your clusters are not expected to be affected. Our engineering team is actively working to identify the cause. There is no need to open a support case at this time; we will post updates here as more information becomes available.

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