Performance degradation on Reporting Service

Final update

We want to let our customer know that we have addressed the performance related issues with reporting service. We will continue to monitor the service and will be pushing one more update early next week to bring in the new features rolled in November.

1. Resolved · Dec 8, 23:52 UTC
   We want to let our customer know that we have addressed the performance related issues with reporting service. We will continue to monitor the service and will be pushing one more update early next week to bring in the new features rolled in November.
2. Identified · Dec 8, 20:52 UTC
   We are continuing to work on a fix for this issue.
3. Identified · Dec 8, 17:22 UTC
   We have identified the root cause of the issue. We are temporarily rolling out a change to address the performance issues. As a result of the temporary fix some of the new features that was enabled in the November rollout will not be available. We are continuing to work on this issue and will provide more updates. We apologize for any inconvenience.
4. Investigating · Dec 8, 17:14 UTC
   We want to let our customers know there are performance issues while running reports in the Cohesity Cloud Services Platform. We are actively working on to resolve the issue as soon as possible. We apologize for any inconvenience.