Login issues into Cohesity Cloud Services
Jun 15, 07:43 UTCJun 15, 12:24 UTC
Duration
4h 40m
Impact
Major
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Cohesity Cloud Services PortalCohesity FortKnoxCohesity DataHawkSmart AssistantIdentity Management
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 15, 12:24 UTC
This incident has been resolved.
- Monitoring · Jun 15, 08:50 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Jun 15, 08:44 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Jun 15, 07:43 UTC
We want to let our customers know there is an issue while logging into Helios.cohesity.com. Customer integrated with their own SSO can continue to login to the service with out any issues. Customers can also continue to login from my.cohesity.com to access the Cohesity Cloud Services. We are aggressively working to resolve this issue. We apologize for any inconvenience.
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