Incidentsby GlyphHelios Connectivity
Jan 7, 21:40 UTCJan 8, 01:27 UTC
Duration
3h 47m
Impact
Informational
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Cohesity Cloud Services PortalData Protect delivered as a ServiceCluster connectivity
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 8, 01:27 UTC
This incident has been resolved.
- Monitoring · Jan 7, 22:41 UTC
A fix has been deployed, and we are closely monitoring the situation.
- Identified · Jan 7, 22:18 UTC
We have identified the issue and are working on a fix. We will keep you updated on the progress.
- Investigating · Jan 7, 21:58 UTC
We want to let our customers know that activities on the Data Protect services are also impacted and we are aggressively working to resolve this issue.
- Investigating · Jan 7, 21:40 UTC
We want to let our customers know that we are seeing connectivity issues between the Cohesity Cluster and the Helios service. We are currently looking into this issue, and we will update you on the progress. We really apologize for the inconvenience.
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