Intermittent Teams backup failures
Jul 19, 18:01 UTCJul 28, 14:20 UTC
Duration
8d 20h
Impact
Major
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Data Protect delivered as a Service
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 28, 14:20 UTC
This incident has been resolved.
- Investigating · Jul 25, 06:09 UTC
We would like to inform our customers that Microsoft has confirmed the issue is resolved, and we are closely monitoring our metrics. We will continue to provide updates.
- Investigating · Jul 20, 04:03 UTC
We are continuing to work on this issue and escalating it to Microsoft. We will provide more updates as we hear from Microsoft. We are also working to see if we can mitigate this issue from our end. We apologize for any inconvenience.
- Investigating · Jul 20, 03:06 UTC
We are continuing to investigate this issue.
- Investigating · Jul 19, 19:07 UTC
We are continuing to investigate this issue.
- Investigating · Jul 19, 18:01 UTC
We want to inform our customers that Teams backups are experiencing intermittent failures due to a change on the Microsoft end. We are working internally to come up with a workaround while Microsoft addresses the core issue. We apologize for any inconvenience. We will continue to provide updates on the progress.
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