Incidentsby GlyphData Processing Delays - Activity Page and Reports Affected
Aug 24, 17:16 UTCAug 25, 15:39 UTC
Duration
22h 23m
Impact
Minor
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Cohesity Cloud Services Portal
Final update
The Activity Page and Reports on the Helios platform should be fully functional with no lag now.
Timeline
- Resolved · Aug 25, 15:39 UTC
The Activity Page and Reports on the Helios platform should be fully functional with no lag now.
- Monitoring · Aug 25, 10:51 UTC
We have deployed a fix, and the sync is expected to complete within the next six hours. We will keep you updated on the progress.
- Investigating · Aug 24, 17:16 UTC
The Activity Page and Reports on the Helios platform may show delayed or stale information due to an unplanned background sync issue. Our team has identified the cause and is actively working to resolve it. We'll post an update once syncing is back to normal , thanks for your patience!
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