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Cohesity · Data and observabilityApr 9, 2024, 16:49 UTC 2 years ago

Cohesity Cloud Services - Reports are being delayed.

MinorNot disclosedUpdated 28h ago
Apr 9, 16:49 UTCApr 10, 15:17 UTC
Duration
22h 29m
Impact
Minor
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Data Protect delivered as a Service
Status page

Final update

We want to let our customers know that the incident has been resolved and all reports should come out on schedules and there should be no stale data in the activity page.

Timeline

  1. Resolved · Apr 10, 15:17 UTC
    We want to let our customers know that the incident has been resolved and all reports should come out on schedules and there should be no stale data in the activity page.
  2. Monitoring · Apr 10, 06:40 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Apr 9, 20:32 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Apr 9, 18:33 UTC
    We have identified the root cause of the performance issue and working on a solution. We will continue to provide updates on the progress. We apologize for any inconvenience.
  5. Investigating · Apr 9, 16:49 UTC
    We want to let our customers know that we are seeing some performance issues on the backend infrastructure. As a result of this performance issues, Reporting , Activity page in Cohesity Cloud Services and Global search will show stale data. We are aggressively working to resolve this issue and will update on the progress. We apologize for any inconvenience.

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