Incidentsby GlyphIssues accessing the Helios service
Nov 18, 22:20 UTCNov 19, 05:03 UTC
Duration
6h 43m
Impact
Major
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Cohesity Cloud Services Portal
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 19, 05:03 UTC
This incident has been resolved.
- Monitoring · Nov 18, 23:04 UTC
Helios service is currently up and running. We are working to understand the root cause of the issue and will keep our customers posted on the update.
- Investigating · Nov 18, 22:20 UTC
We want to let our customers know that we are seeing issues accessing the Helios services. We are working to resolve the problem as soon as possible. We apologize for the inconvenience.
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