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Cohesity · Data and observabilityFeb 25, 2025, 06:50 UTC 1 year ago

Cohesity Cloud Services protection latencies

MajorNot disclosedUpdated 27h ago
Feb 25, 06:50 UTCFeb 25, 18:51 UTC
Duration
12h 1m
Impact
Major
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Data Protect delivered as a Service
Status page

Final update

We want to inform our customers that the deployed fix works as expected. We apologize for any inconvenience.

Timeline

  1. Resolved · Feb 25, 18:51 UTC
    We want to inform our customers that the deployed fix works as expected. We apologize for any inconvenience.
  2. Monitoring · Feb 25, 10:37 UTC
    We want to let our customers know that we have deployed the fix and closely monitoring the metrics. We are seeing a positive trend on the metrics and are confident the issue is resolved at this time. We really apologize for any inconvenience.
  3. Identified · Feb 25, 09:11 UTC
    We want to let our customers know that we have identified the issue and working on a fix. As soon as we have the fix we will deploy and provide an update.
  4. Investigating · Feb 25, 08:14 UTC
    We want to let our customers know that we are continuing to investigate the issue. We will keep you updated on the progress.
  5. Investigating · Feb 25, 06:50 UTC
    We want to let our customer know that we are seeing high failure rates while adding policies to protect new objects. We are aggressively working on this issue to resolve it as soon as possible. We really apologize for the inconvenience.

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