Cohesity · Data and observabilityDec 4, 2023, 17:40 UTC

Cohesity Cloud Services slowness

MajorNot disclosedUpdated 28h ago

Dec 4, 17:40 UTCDec 4, 23:56 UTC

Duration

6h 16m

Impact

Major

Root cause

Not disclosed

Cohesity, 90 days

7 incidents

Affected

Cohesity Cloud Services PortalData Protect delivered as a Service

Final update

This incident has been resolved.

Resolved · Dec 4, 23:56 UTC
This incident has been resolved.
Monitoring · Dec 4, 23:55 UTC
We are continuing to monitor for any further issues.
Monitoring · Dec 4, 20:35 UTC
A fix has been implemented and we are monitoring the results.
Identified · Dec 4, 20:34 UTC
We want to let our customers know that we have identified the root cause and we have applied a fix to address the problem.
Investigating · Dec 4, 18:40 UTC
We are continuing to investigate this issue.
Investigating · Dec 4, 18:39 UTC
We want to let our customers know that we are continuing to investigate the issue. Our customers will see delays in the scheduled reports and reporting pages will be slow to load. In addition to the reporting page some of the widgets will not load in the Cohesity Cloud Services portal. We apologize for any inconvenience.
Investigating · Dec 4, 17:40 UTC
We want to let our customer know that we are observing slowness while accessing the Cohesity Cloud Services portal. We are actively working to identify the root cause and resolve the issues. We will keep you updated on the progress. We apologize for the inconvenience.