Incidentsby GlyphAWS outage impact on backups
Oct 20, 14:32 UTCOct 20, 22:43 UTC
Duration
8h 11m
Impact
Informational
Root cause
Not disclosed
Cohesity, 90 days
7 incidents
Affected
Data Protect delivered as a Service
Final update
AWS has reported that most of its services have recovered at this time. We have also communicated with our impacted customers due to this outage through emails and support bot cases. Our current metrics indicate that all backups are functioning normally. We are closing this incident at this time. If you have any questions, please contact Cohesity Support.
Timeline
- Resolved · Oct 20, 22:43 UTC
AWS has reported that most of its services have recovered at this time. We have also communicated with our impacted customers due to this outage through emails and support bot cases. Our current metrics indicate that all backups are functioning normally. We are closing this incident at this time. If you have any questions, please contact Cohesity Support.
- Investigating · Oct 20, 14:32 UTC
We want to let our customers know that some of the backup runs have been impacted due to the AWS outage. We are closely looking at the issue and will be sending communication to our customers on the impacted runs.
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