Office 365 Sharepoint template backup

Final update

We want to let our customers know the issue is resolved and we are closely monitoring situation. We really apologize for the inconvenience.

1. Resolved · May 10, 22:33 UTC
   We want to let our customers know the issue is resolved and we are closely monitoring situation. We really apologize for the inconvenience.
2. Monitoring · May 10, 19:31 UTC
   We want to let our customer know that we have deployed a workaround to address the O365 Sharepoint backup issues. The Sharepoint template backups will be skipped as a part of this workaround, but the Sharepoint backups which was failing will succeed as a result of this workaround. We are continuing to work with Microsoft to identify the root cause of the issue and address the Sharepoint template backup issue. We apologize for any inconvenience.
3. Investigating · May 10, 17:19 UTC
   We are continuing to investigate this issue.
4. Investigating · May 10, 16:00 UTC
   We want to let our customer know that we are seeing an increase error rate for Sharepoint template backups. We are currently looking in to this issue and will keep you updated on the progress. We apologize for any inconvenience.