Cohesity · Data and observabilityJun 7, 2024, 16:03 UTC

Cohesity Cloud Services intermittent login issues.

MajorNot disclosedUpdated 27h ago

Jun 7, 16:03 UTCJun 7, 23:00 UTC

Duration

6h 57m

Impact

Major

Root cause

Not disclosed

Cohesity, 90 days

7 incidents

Affected

Cohesity Cloud Services PortalData Protect delivered as a ServiceCohesity FortKnoxCohesity DataHawkCohesity App StoreSmart Assistant

Final update

The incident has ben solved. We can see all the metrics have turned to normal state. We really apologize for any inconvenience.

Resolved · Jun 7, 23:00 UTC
The incident has ben solved. We can see all the metrics have turned to normal state. We really apologize for any inconvenience.
Monitoring · Jun 7, 19:44 UTC
A fix has been implemented and we are monitoring the results.
Identified · Jun 7, 16:58 UTC
We have identified the issue and have temporarily rolled out a work around and closely monitoring the situation. We will continue to update on the progress. We apologize for any inconvenience.
Investigating · Jun 7, 16:22 UTC
We are continuing to investigate this issue.
Investigating · Jun 7, 16:03 UTC
We want to let out customers know that you might be are running in to an issues while logging into the service. We are aggressively working to resolve the issue. We apologize for any inconvenience.