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Convex · Data and observabilitySep 28, 2026, 21:09 UTC 5 days ago

AI gateway unavailable

CriticalNot disclosedUpdated 3h ago
Sep 28, 21:09 UTCSep 28, 22:13 UTC
Duration
1h 4m
Impact
Critical
Root cause
Not disclosed
Convex, 90 days
6 incidents
Affected
AI Gateway
Status page

Final update

An issue with an upstream provider caused requests to the AI Gateway to be rejected. The issue has been resolved and service has been restored. We apologize for the disruption.

Timeline

  1. Resolved · Sep 28, 22:13 UTC
    An issue with an upstream provider caused requests to the AI Gateway to be rejected. The issue has been resolved and service has been restored. We apologize for the disruption.
  2. Monitoring · Sep 28, 21:49 UTC
    A fix has been implemented and we are monitoring the results.
  3. Investigating · Sep 28, 21:09 UTC
    We are currently investigating an issue that makes the AI gateway refuse requests.

More from Convex

Full history
StartedIncidentDuration
Sep 1823:01 UTC2 weeks agoDashboard logins degraded1h 7m
Aug 1623:33 UTC6 weeks agoAccount verification/team invite emails not working1h 53m
Aug 1203:41 UTC7 weeks agoSome HTTP Actions returning 40420m
Aug 501:42 UTC8 weeks agoAction failures for business deployments that use createFunctionHandle15m
Jul 1505:35 UTC2 months agoNew deployments unable to push Node Actions to Convex57m
Jun 2318:13 UTC3 months agoAvailability issues across all Convex deployments5m

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