Account verification/team invite emails not working
Aug 16, 23:33 UTCAug 17, 01:26 UTC
Duration
1h 53m
Impact
Major
Root cause
Not disclosed
Convex, 90 days
6 incidents
Affected
Free & StarterProfessionalBusinessDevelopment Services - Free & StarterDevelopment Services - ProfessionalDevelopment Services - Business
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 17, 01:26 UTC
This incident has been resolved.
- Monitoring · Aug 17, 00:50 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Aug 16, 23:33 UTC
We identified an ongoing issue that prevents emails sent from the Convex dashboard (e.g. team invitations and new account verification emails) from being sent. We are currently working on a fix.
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