Intermittent slowness on login.dbt.com and loading account information

Final update

The issue has been resolved, and all affected systems are now functioning normally as of 10:50 UTC. Between 09:40 UTC and 10:50 UTC, an issue affecting [login.dbt.com](http://login.dbt.com) and account discovery resulted in intermittent slowness when signing in and loading account information. We have put measures in place to prevent a recurrence and the affected services have returned to normal. Please contact Support via email at [support@getdbt.com](mailto:support@getdbt.com) if you continue to experience delays and are unsure of the root cause.

1. Resolved · Jul 10, 14:46 UTC
   The issue has been resolved, and all affected systems are now functioning normally as of 10:50 UTC. Between 09:40 UTC and 10:50 UTC, an issue affecting [login.dbt.com](http://login.dbt.com) and account discovery resulted in intermittent slowness when signing in and loading account information. We have put measures in place to prevent a recurrence and the affected services have returned to normal. Please contact Support via email at [support@getdbt.com](mailto:support@getdbt.com) if you continue to experience delays and are unsure of the root cause.
2. Monitoring · Jul 10, 12:19 UTC
   Beginning at approximately 2026-07-10 09:40 UTC, some users experienced intermittent slowness when signing in to [login.dbt.com](http://login.dbt.com) or loading account information, caused by an infrastructure resource constraint affecting a backend service. We identified the cause and applied a mitigation at approximately 2026-07-10 10:45 UTC, and performance returned to normal by approximately 2026-07-10 10:50 UTC. We are continuing to monitor while we work on a permanent fix.