Degraded performance across dbt platform
Oct 28, 20:20 UTCOct 29, 00:56 UTC
Duration
4h 36m
Impact
Minor
Root cause
Not disclosed
dbt Labs, 90 days
30 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved, and all affected systems are now functioning normally as of 19:35 UTC. Between 19:18- 19:35 UTC on 28 October, an issue with the dbt platform services resulted in errors for customers loading dbt Studio, running jobs, or using the API. We have put measures in place to prevent a recurrence and the platform has returned to normal. Please contact Support via email at [support@getdbt.com](mailto:support@getdbt.com) if you continue to experience delays and are unsure of the root cause
Timeline
- Resolved · Oct 29, 00:56 UTC
The issue has been resolved, and all affected systems are now functioning normally as of 19:35 UTC. Between 19:18- 19:35 UTC on 28 October, an issue with the dbt platform services resulted in errors for customers loading dbt Studio, running jobs, or using the API. We have put measures in place to prevent a recurrence and the platform has returned to normal. Please contact Support via email at [support@getdbt.com](mailto:support@getdbt.com) if you continue to experience delays and are unsure of the root cause
- Monitoring · Oct 28, 21:33 UTC
We’ve deployed a fix and services are returning to normal. Customers should no longer see errors when loading dbt Studio, running jobs, or using the API. We’re continuing to monitor closely and will confirm here once the issue is fully resolved.
- Investigating · Oct 28, 20:20 UTC
We’re investigating an issue affecting dbt platform services. Customers may experience errors or slow responses when loading dbt Studio, running jobs, or using the API. The team is actively working on a resolution and we’ll share updates as soon as we know more.
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