Certificate errors affecting the dbt platform
Jul 27, 18:25 UTCJul 27, 18:50 UTC
Duration
25m
Impact
Critical
Root cause
Not disclosed
dbt Labs, 90 days
28 incidents
Affected
Not listed by the vendor.
Final update
A certificate configuration change affecting our multi-tenant AWS instances caused browsers to show certificate or "insecure connection" warnings when accessing the dbt platform. This impacted the US, AU, and EU/EMEA multi-tenant instances between approximately 2026-07-27 16:54 UTC and 2026-07-27 18:43 UTC. The issue has been resolved and all affected systems are functioning normally. Please contact Support at [support@getdbt.com](mailto:support@getdbt.com) if you continue to experience issues or have any follow-up questions.
Timeline
- Resolved · Jul 27, 18:50 UTC
A certificate configuration change affecting our multi-tenant AWS instances caused browsers to show certificate or "insecure connection" warnings when accessing the dbt platform. This impacted the US, AU, and EU/EMEA multi-tenant instances between approximately 2026-07-27 16:54 UTC and 2026-07-27 18:43 UTC. The issue has been resolved and all affected systems are functioning normally. Please contact Support at [support@getdbt.com](mailto:support@getdbt.com) if you continue to experience issues or have any follow-up questions.
- Monitoring · Jul 27, 18:44 UTC
We have deployed a fix for the certificate issue that was causing "insecure connection" warnings when accessing the dbt platform on our US1, AU1, and EU1 instances. Access has returned to normal and we are continuing to monitor.
- Investigating · Jul 27, 18:25 UTC
We're investigating an issue affecting the dbt platform in production. Users may see certificate warnings or "insecure connection" errors when accessing the platform. The team is working on a resolution and we will provide updates as soon as new information becomes available.
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Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.