dbt Platform not responding

Final update

The issue has been resolved, and all affected systems are functioning normally as of 11:30 AM Eastern. Between 9:50 AM Eastern and 10:30 AM Eastern an issue with the dbt Platform resulted in users being unable to access dbt and all services were down during this time. We have put measures in place to prevent a recurrence and the dbt Platform has returned to normal. Please contact Support via email [support@getdbt.com](http://support@getdbt.com "support@getdbt.com") if you continue to experience delays and are unsure of the root cause.

1. Resolved · Sep 4, 15:51 UTC
   The issue has been resolved, and all affected systems are functioning normally as of 11:30 AM Eastern. Between 9:50 AM Eastern and 10:30 AM Eastern an issue with the dbt Platform resulted in users being unable to access dbt and all services were down during this time. We have put measures in place to prevent a recurrence and the dbt Platform has returned to normal. Please contact Support via email [support@getdbt.com](http://support@getdbt.com "support@getdbt.com") if you continue to experience delays and are unsure of the root cause.
2. Investigating · Sep 4, 15:06 UTC
   We are continuing to investigate. All dbt services have recovered and should be running as expected. Please contact Support at [support@getdbt.com](mailto:support@getdbt.com "support@getdbt.com") if you continue to experience issues.
3. Investigating · Sep 4, 14:40 UTC
   The dbt Platform in US Cell 1 GCP has recovered and all services are returning to normal state. We are continuing to investigate into the loss of availability of this instance and will provide updates as soon as more information becomes available.
4. Investigating · Sep 4, 14:20 UTC
   We're investigating an issue with the dbt Platform that is causing increased API errors in the US Cell 1 GCP instance impacting multiple components and access to dbt anytime after 10:00 AM Eastern. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.