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dbt Labs · Data and observabilitySep 8, 2026, 18:44 UTC 2 months ago

User Login Sessions Terminated

MajorNot disclosedUpdated 47d ago
Sep 8, 18:44 UTCSep 8, 23:16 UTC
Duration
4h 32m
Impact
Major
Root cause
Not disclosed
dbt Labs, 90 days
33 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [support@getdbt.com](http://support@getdbt.com "support@getdbt.com") if you continue to experience login issues and are unsure of the root cause.

Timeline

  1. Resolved · Sep 8, 23:16 UTC
    The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [support@getdbt.com](http://support@getdbt.com "support@getdbt.com") if you continue to experience login issues and are unsure of the root cause.
  2. Monitoring · Sep 8, 22:54 UTC
    A fix has been deployed and we are monitoring the results. If you continue to experience issues, please contact support. Next update by 00:00 UTC or sooner if the status changes.
  3. Identified · Sep 8, 22:17 UTC
    Our team is still actively working on a fix to prevent sessions from terminating. We will provide an update by 23:00 UTC
  4. Identified · Sep 8, 20:30 UTC
    Our team is still actively working on a fix. We will provide an update by 21:00 UTC
  5. Identified · Sep 8, 19:44 UTC
    We have identified the cause of the current issue affecting login sessions. Our team is actively working on a fix. We will provide an update by 20:30 UTC
  6. Investigating · Sep 8, 18:51 UTC
    We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.
  7. Investigating · Sep 8, 18:44 UTC
    We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.

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