Deepgram · AIOct 22, 2026, 16:00 UTC

Elevated 5xx Errors

MajorNot disclosedUpdated 2d ago

Oct 22, 16:00 UTCOct 23, 11:00 UTC

Duration

18h 59m

Impact

Major

Root cause

Not disclosed

Deepgram, 90 days

19 incidents

Affected

Batch APIStreaming APITTS APIVoice Agent APIVoice Agent API: Downstream ProvidersDG Whisper CloudDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming APIDeepgram Public API (api.deepgram.com) - TTS APIDeepgram Public API (api.deepgram.com) - Voice Agent APIDeepgram Public API (api.deepgram.com) - Voice Agent API: Downstream ProvidersDeepgram Public API (api.deepgram.com) - DG Whisper Cloud

Status page

Final update

Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.

Timeline

Resolved · Oct 23, 11:00 UTC
Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.
Monitoring · Oct 22, 17:29 UTC
We have identified the issue & are monitoring the solution.
Investigating · Oct 22, 17:14 UTC
We are continuing to investigate this issue.
Investigating · Oct 22, 16:00 UTC
We are currently investigating elevated 5xx errors with authentication services at one of our datacenters.

More from Deepgram

Full history

NoticeNov 5, 18:42 UTC

Elevated errors for Flux streaming STT and Voice Agent sessionslasted 6h 33m

MinorOct 29, 15:17 UTC

Elevated errors from authentication services at one datacenterlasted 55m

MinorOct 22, 19:27 UTC

Elevated Latency and Errors for Batch STTlasted 2h 25m

MinorOct 14, 19:29 UTC

Elevated 503 errors for bath Flux TTS requestslasted 1h 31m

MinorOct 13, 17:58 UTC

Elevated 503 errors for Aura-2 TTSlasted 11m

MinorOct 8, 02:58 UTC

Elevated error rates for Flux TTSlasted 1h 27m