Error when trying to initiate recording
Jul 8, 18:50 UTCJul 8, 19:39 UTC
Duration
49m
Impact
Minor
Root cause
Not disclosed
Descript, 90 days
14 incidents
Affected
Not listed by the vendor.
Final update
This issue is now resolved.
Timeline
- Resolved · Jul 8, 19:39 UTC
This issue is now resolved.
- Monitoring · Jul 8, 19:07 UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- Investigating · Jul 8, 18:50 UTC
Some users are receiving a “Recorder video failed to initialize assets” error when initiating recordings with both the Editor and Screen recorders.