Help Center temporarily down
Aug 18, 18:45 UTCAug 18, 19:30 UTC
Duration
44m
Impact
Minor
Root cause
Not disclosed
Descript, 90 days
14 incidents
Affected
Not listed by the vendor.
Final update
This issue is now resolved.
Timeline
- Resolved · Aug 18, 19:30 UTC
This issue is now resolved.
- Monitoring · Aug 18, 19:25 UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational. If you are experiencing issues, please delete site data and close your browser completely and try again.
- Investigating · Aug 18, 18:45 UTC
We have reports that the help center is unavailable for some users. We are currently in the process of updating our support infrastructure. If this happens to you, please refresh your page and/or clear your browsers cache. We will update as soon as the update is complete.