Descript · AISep 4, 2026, 01:31 UTC

Avatar generation is unavailable

CriticalNot disclosedUpdated 2d ago

Sep 4, 01:31 UTCSep 4, 05:17 UTC

Duration

3h 46m

Impact

Critical

Root cause

Not disclosed

Descript, 90 days

14 incidents

Affected

Not listed by the vendor.

Final update

This issue is now resolved.

Resolved · Sep 4, 05:17 UTC
This issue is now resolved.
Resolved · Sep 4, 05:17 UTC
This issue is now resolved.
Monitoring · Sep 4, 04:46 UTC
Our 3rd party service appears to be back online and avatar generations have been succeeding in the last hour. We're monitoring that recovery holds.
Investigating · Sep 4, 01:31 UTC
Avatar generations are currently failing due to a 3rd party outage. We're currently awaiting an update from them.