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ElevenLabs · AIJun 2, 2026, 00:22 UTC 5 months ago

Transient STT/STS Errors

MinorNot disclosedUpdated 47d ago
Jun 2, 00:22 UTCJun 2, 07:45 UTC
Duration
7h 24m
Impact
Minor
Root cause
Not disclosed
ElevenLabs, 90 days
27 incidents
Affected
Not listed by the vendor.
Status page

Final update

The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.

Timeline

  1. Resolved · Jun 2, 07:45 UTC
    The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.
  2. Monitoring · Jun 2, 01:17 UTC
    We are monitoring an issue that caused transient errors for a small number of customers using Speech-to-Text and Speech-to-Speech services.
  3. Investigating · Jun 2, 00:22 UTC
    We are currently investigating an issue causing transient errors for a small subset of customers using Speech-to-Text (STT) and Speech-to-Speech (STS). We will provide updates as our investigation progresses.

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