Transient STT/STS Errors
Jun 2, 00:22 UTCJun 2, 07:45 UTC
Duration
7h 24m
Impact
Minor
Root cause
Not disclosed
ElevenLabs, 90 days
27 incidents
Affected
Not listed by the vendor.
Final update
The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.
Timeline
- Resolved · Jun 2, 07:45 UTC
The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.
- Monitoring · Jun 2, 01:17 UTC
We are monitoring an issue that caused transient errors for a small number of customers using Speech-to-Text and Speech-to-Speech services.
- Investigating · Jun 2, 00:22 UTC
We are currently investigating an issue causing transient errors for a small subset of customers using Speech-to-Text (STT) and Speech-to-Speech (STS). We will provide updates as our investigation progresses.
More from ElevenLabs
Full historyChoppy audio on Agent conversations using Eleven v4 Turbolasted 2hIntermittent Sign in issuelasted 2h 31mChoppy audio on Agent conversations using Eleven v4 Turbolasted 55mElevenCreative - Image & Video - Degraded performancelasted 1h 57mMultiple US endpoints experiencing timeouts and latencylasted 27mInstant Voice Clone creation failureslasted 0m