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ElevenLabs · AIJul 9, 2026, 17:33 UTC 4 months ago

WhatsApp outbound message failures

MajorNot disclosedUpdated 47d ago
Jul 9, 17:33 UTCJul 9, 22:34 UTC
Duration
5h 1m
Impact
Major
Root cause
Not disclosed
ElevenLabs, 90 days
27 incidents
Affected
Not listed by the vendor.
Status page

Final update

The fix has been released. Outbound WhatsApp messaging is operating normally.

Timeline

  1. Resolved · Jul 9, 22:34 UTC
    The fix has been released. Outbound WhatsApp messaging is operating normally.
  2. Identified · Jul 9, 17:33 UTC
    Customers using WhatsApp to initiate outbound messages will see failed conversations. We've identified the problem and a fix is being rolled out.

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