Speech Engine Conversation Failures
Jul 14, 17:27 UTCJul 14, 21:48 UTC
Duration
4h 21m
Impact
Major
Root cause
Not disclosed
ElevenLabs, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
We've taken steps to mitigate the Speech Engine failures and have confirmed that performance has returned to baseline.
Timeline
- Resolved · Jul 14, 21:48 UTC
We've taken steps to mitigate the Speech Engine failures and have confirmed that performance has returned to baseline.
- Identified · Jul 14, 11:52 UTC
We've identified a recent release that is causing Speech Engine conversations to fail. We are currently working to address the issue.
More from ElevenLabs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2123:25 UTC | ElevenReader Elevated Error Rates | none | 3h 31m |
| Sep 1900:34 UTC | Some ElevenAgents calls failed to start | major | 1h 34m |
| Sep 1009:44 UTC | EU Residency - Conversation history not showing for recent calls | minor | 11h |
| Sep 912:41 UTC | Claude MCP connection not working | minor | 26h 18m |
| Sep 703:17 UTC | ElevenReader Elevated Error Rates | none | 4h 3m |
| Sep 413:55 UTC | Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests | minor | 7h 6m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.