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ElevenLabs · AIJul 17, 2026, 08:37 UTC 3 months ago

Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

MinorNot disclosedUpdated 47d ago
Jul 17, 08:37 UTCJul 17, 09:22 UTC
Duration
45m
Impact
Minor
Root cause
Not disclosed
ElevenLabs, 90 days
27 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue has been resolved. All the previous conversations should be visible now.

Timeline

  1. Resolved · Jul 17, 09:22 UTC
    The issue has been resolved. All the previous conversations should be visible now.
  2. Monitoring · Jul 17, 09:05 UTC
    We have fixed the issue, all the conversations should become visible. We are monitoring the situation.
  3. Investigating · Jul 17, 08:37 UTC
    Conversations in the EU Residency are appearing in Conversation History with a smaller delay. However, nothing is lost; all the conversations are saved. We are working on a fix.

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