Elevated error rates on TTS, STT APIs
Aug 3, 09:34 UTCAug 3, 09:36 UTC
Duration
2m
Impact
Minor
Root cause
Not disclosed
ElevenLabs, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.
Timeline
- Resolved · Aug 3, 09:36 UTC
The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.
- Identified · Aug 3, 09:34 UTC
Between 06:39 and 07:13 UTC on August 3, a network issue at our upstream cloud provider caused elevated error rates and intermittent connection timeouts on Text-to-Speech and Speech-to-Text requests. At peak, approximately 2% of Speech-to-Text and 1% of Text-to-Speech requests were affected; retried requests generally succeeded. The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.
More from ElevenLabs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2123:25 UTC | ElevenReader Elevated Error Rates | none | 3h 31m |
| Sep 1900:34 UTC | Some ElevenAgents calls failed to start | major | 1h 34m |
| Sep 1009:44 UTC | EU Residency - Conversation history not showing for recent calls | minor | 11h |
| Sep 912:41 UTC | Claude MCP connection not working | minor | 26h 18m |
| Sep 703:17 UTC | ElevenReader Elevated Error Rates | none | 4h 3m |
| Sep 413:55 UTC | Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests | minor | 7h 6m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.