Incidentsby GlyphElevated error rates on TTS, STT APIs
Aug 3, 09:34 UTCAug 3, 09:36 UTC
Duration
2m
Impact
Minor
Root cause
Not disclosed
ElevenLabs, 90 days
27 incidents
Affected
Not listed by the vendor.
Final update
The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.
Timeline
- Resolved · Aug 3, 09:36 UTC
The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.
- Identified · Aug 3, 09:34 UTC
Between 06:39 and 07:13 UTC on August 3, a network issue at our upstream cloud provider caused elevated error rates and intermittent connection timeouts on Text-to-Speech and Speech-to-Text requests. At peak, approximately 2% of Speech-to-Text and 1% of Text-to-Speech requests were affected; retried requests generally succeeded. The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.
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