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Figma · Apps and SaaSSep 10, 2024, 07:57 UTC 2 years ago

Service disruption

MajorNot disclosedUpdated 46d ago
Sep 10, 07:57 UTCSep 10, 11:24 UTC
Duration
3h 26m
Impact
Major
Root cause
Not disclosed
Figma, 90 days
4 incidents
Affected
Real-time collaboration server
Status page

Final update

This issue has been resolved.

Timeline

  1. Resolved · Sep 10, 11:24 UTC
    This issue has been resolved.
  2. Monitoring · Sep 10, 10:17 UTC
    We've implemented a fix and are monitoring results.
  3. Investigating · Sep 10, 08:12 UTC
    We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.
  4. Monitoring · Sep 10, 07:57 UTC
    We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.

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