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Firebolt · Apps and SaaSFeb 22, 2022, 15:01 UTC 4 years ago

[Minor issue] - Slack outage affecting Support availability

MinorNot disclosedUpdated 14h ago
Feb 22, 15:01 UTCFeb 22, 15:30 UTC
Duration
30m
Impact
Minor
Root cause
Not disclosed
Firebolt, 90 days
0 incidents
Affected
Not listed by the vendor.
Status page

Final update

Although the Slack status is not fully resolved we are seeing full functionality on our end. You can begin using our shared Slack channels again.

Timeline

  1. Resolved · Feb 22, 15:30 UTC
    Although the Slack status is not fully resolved we are seeing full functionality on our end. You can begin using our shared Slack channels again.
  2. Identified · Feb 22, 15:01 UTC
    Due to the Slack service outage our support team is unable to access our external shared channels. If you need support please submit a request through the in-app form found in the `?` options on the bottom left of the UI, and we will respond promptly via email. You can track the Slack status at https://status.slack.com/ and we will change this status once it is fixed.

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